Dear patient, in order to prevent the spread of the coronavirus, the usual care has been adapted by our practice.
Since the start of the corona measures, there has been no regular consultation hour in practice. Since then, we have been trying to answer your questions by telephone as much as possible, or either through a video consultation or through a home visit.
It is also possible to email photos of, for example, skin abnormalities to the doctor's assistant, which she then consults with the doctor. Please use the email address firstname.lastname@example.org for this.
For some questions, however, an appointment with the doctor at the practice is best, there are also certain questions or problems where it is not wise to wait longer with an appointment with the doctor at the practice. That is why, for these requests for help, we have started again with short consultation hours at all general practitioners. We try not to overlap these doctor's office hours so that the number of people in the waiting room is kept to a minimum and you do not have to wait long in the waiting room. We ask everyone in advance whether they have complaints that may indicate an infection with the corona virus, because these people may not come to the practice but are referred to the special “Centrale Huisartsenpoli Maastricht-Heuvelland” in Maastricht.
We will of course also remain available in case of emergencies, then it is best to call us after which we determine the next step together. So don't hesitate to call us.
Control appointments with the practice assistant at the practice have also been canceled and, where possible, converted into telephone consultations. However, it has recently become possible again to have blood samples taken in practice in the context of these checks. The practice will contact you for this.
If you have any questions about the coronavirus, are you concerned whether you may have the coronavirus or do you have complaints that may indicate an infection with the coronavirus? Are you concerned about your complaints? Please see the RIVM* website (in English) https://www.rivm.nl/en or Thuisarts.nl. These reliable internet sites will then give you clear advice on what to do and whether to contact your doctor. You can always call us if you are unsure or concerned!
* The Netherlands National Institute for Public Health and the Environment (Dutch: Rijksinstituut voor Volksgezondheid en Milieu or simply RIVM), is a Dutch research institute that is an independent agency of the Dutch Ministry of Health, Welfare and Sport.